Solutions / Enterprise
The experimentation platform Spotify built for 300+ teams.
15 years in production. 750 million users. 10,000+ experiments per year. Confidence is how Spotify makes product decisions at scale — and it's built for organisations that need the same rigour, governance, and reliability.
Trusted by enterprise teams
Proven at scale
- 15 yrs
- In production
- 750M
- Users served
- 10K+
- Experiments per year
- 300+
- Teams internally
- 186
- Markets
- 42%
- Caught by guardrails
Autonomy with governance at every layer
RBAC
Role-based access control. Teams own their flags. Sensitive surfaces stay protected. Scoped permissions at the project and environment level.
SCIM provisioning
Automated user provisioning and deprovisioning via your identity provider. No manual account management.
SAML SSO
Enterprise single sign-on. Enforce your identity policies across the platform.
Audit logs
A full record of every flag change, experiment decision, and configuration update. Who, what, when, and from what state.
Approval workflows
Peer review before a flag rule goes live. Same rigour as a code review, applied to feature releases.
SLA + dedicated CSE
Enterprise SLA with guaranteed uptime. A dedicated Customer Success Engineer who knows your implementation.
EU + US data hosting
Choose where your data lives. Available on every plan, including Free. GDPR compliance built in.
SOC 2 Type II
Certification targeted December 2026. Security and compliance documentation available on request.
OpenFeature (CNCF)
No vendor lock-in. Your application code talks to an open standard. Migrate without re-instrumenting.
Warehouse-native by design, not as an afterthought
Confidence never stores your raw user-level data. Assignment data, exposure logs, and events write directly to your warehouse — BigQuery, Snowflake, Databricks, or Redshift. Your data stays in your infrastructure, governed by your policies.
Why this matters at enterprise scale
Data residency
Your data stays in the region and infrastructure you control.
No vendor dependency
If you leave Confidence, your data is already in your warehouse.
Cost predictability
No per-event billing that scales unpredictably with traffic.
Existing investments
Works with the warehouse, BI tools, and ML pipelines you already have.
How enterprises use Confidence
01
From platform team to every team
At Spotify, Confidence started as the experimentation team’s tool. Today, 300+ teams run experiments independently — product, growth, ML, infrastructure, content. The platform scales because the defaults handle the complexity.
02
Gradual rollouts with instant rollback
Every feature goes through the same path: internal override, employee test, gradual rollout, full ship. At any point, one click reverts. No deploy. No incident bridge.
03
Statistical rigour at scale
Guardrails catch regressions automatically. SRM checks validate traffic splits. Always-valid sequential testing lets you make decisions early without inflating false positive rates.
04
Multi-team coordination without coordination
Each team owns their flags and experiments. Typed schemas let product managers adjust variants without engineering tickets. The platform handles conflict detection and traffic allocation across concurrent experiments.
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