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Confidence notifies about activities in one of the following three categories:
  • High: Activities that someone needs, or might need, to take an immediate action on. For example experiment health checks failing.
  • Medium: Activities that affect the end user experience, and activities that are important for the resource owner to be aware of. For example, experiment start/stop, rollout reach increased, new flag variants added, etc.
  • Low: All other activities.

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Notification Types

Confidence sends notifications in three ways:
  • Surface notifications: For all activities in a surface. Configure these in the surface settings.
  • Personal notifications: Direct notifications sent to individual users based on their involvement with resources.
  • Activity feeds: For specific types of resources like flags, A/B tests, or rollouts. See activity feeds.

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Slack Integration

Slack notifications use your organization’s workspace connection. They deliver updates automatically. To ask the agent questions, see Use Confidence in Slack.

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Connect Your Slack Workspace

Follow Connect Your Slack Workspace, then Add Confidence to a Slack Channel for each channel that should receive updates. Configure delivery through an activity feed or surface notifications.

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Personal Slack Notifications

Follow Personal Slack Notifications to receive direct notifications about mentions, replies, and review requests. This setting is separate from asking the agent questions in a direct message.
Connect your organization’s Slack workspace before setting up personal Slack notifications.

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Webhook Integration

Webhooks allow you to receive activity notifications at your own HTTPS endpoint, enabling integration with external systems, monitoring tools, or custom notification workflows. To configure a webhook:
  • Provide an HTTPS URL (IP addresses are not allowed)
  • Set a secret for HMAC-SHA256 signature verification
  • Implement signature verification in your endpoint to ensure authenticity
See the webhook configuration guide for detailed setup instructions, security best practices, and code examples in multiple languages.

Connect Your Slack Workspace

Set up the workspace connection and its permissions.

Troubleshoot Slack

Resolve connection and notification delivery problems.

Activity Feeds

Follow resource activities

Webhook Configuration

Configure webhooks for activity notifications

Surface Settings

Configure surface notifications

Personal Slack Notifications

Set up personal Slack notifications

Comments

Collaborate with team comments