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Connect your personal Slack account to receive direct notifications about mentions, replies, and review requests.
Your organization must connect its Slack workspace first. See Connect Your Slack Workspace. If it hasn’t, ask a Confidence administrator to complete the connection.

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Connect Personal Slack

1

Open user settings

Open User settings from your profile menu, then go to Integrations.
2

Connect Slack

In the Slack row, select Connect Slack and complete the Slack sign-in flow. After connecting, the row shows Connected to Slack.

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Use the Agent in Slack

This setting controls personal notification delivery. It doesn’t install the app or grant access to Confidence resources. The agent identifies you using your Slack email address and your existing Confidence workspace access. See Use Confidence in Slack to ask questions or start a direct conversation.

Connect Your Slack Workspace

Connect Slack to Confidence

Notifications Reference

Deep dive into notification settings

Comments

Get notified about comments and mentions

Configure Surface Notifications

Set up notifications for surfaces