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Use this page to get a new Confidence account ready for your team.

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What You Get on Signup

Every new account runs on Confidence Cloud and comes with:
  • User and Visitor entities
  • A tutorial-feature flag
  • A client to resolve flags with
  • Demo metrics and demo experiments that already run
Confidence labels the demo resources as demos and creates them shortly after you create the account. You can change or add resources at any time. To add entities such as Session or Organization, see entities.

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Give a Second User the Admin Role

Only the user who created the account has the Admin role. Give at least one more user the Admin role so your organization never loses admin access.
1

Go to Admin > Policies

2

Click Create Policy

3

Select users and give them the Admin role

4

Click Create

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Choose Where Your Data Lives

  • Confidence Cloud: the default. You don’t need to set up a warehouse.
  • Warehouse Native: optional. Use it to run Confidence on your own BigQuery, Snowflake, Redshift, or Databricks warehouse. See Warehouse Native.

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Connect Your Product

Pick a starting point: The Confidence Agent, in the app and in Slack, can also create experiments and rollouts. It launches, ends, or archives them only after you confirm the action.

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Invite Your Team

When the basics are in place, invite users and assign roles with policies. Share this checklist with new team members:
1

Add a feature flag

Follow Add a feature flag.
2

Create a metric

Follow Create a metric.
3

Roll out a change

Follow Roll out a change.
4

Run an A/B test

Follow Run an A/B test.
5

Ask questions

Contact your team’s Confidence champions with questions.