Skip to main content

​
Policies and Clients

Configure recording policies under Recordings > Settings in the Confidence UI. Create one recording policy for each client. A policy contains an ordered list of rules for that client. Confidence evaluates enabled rules in order. A rule matches when its environment, targeting, audience allocation, and session sample all pass. The first matching rule applies. If a rule does not match, Confidence evaluates the next rule. If no rule matches, the SDK does not record the session. Account capacity can also prevent capture.

​
Required Roles

A user with only Creator or Recording Policy Creator access can manage a policy that they create because they own it. They cannot edit policies that other users own.

​
Rule Types

You can add three types of rules.

​
A/B Test Rule

Select an existing A/B test. The rule uses the experiment segment, allocation, and targeting. The Limited to value controls the percentage of matched sessions to record.

​
Rollout Rule

Select an existing rollout. The rule uses the rollout segment, allocation, and targeting. The Limited to value controls the percentage of matched sessions to record.

​
Conditional Targeting Rule

Define conditions with context attributes and segments.
  • Record controls the percentage of the matched audience eligible for recording.
  • Of selects the context field that identifies a user or another targeting entity.
  • Limited to controls the percentage of sessions recorded for each included target.
For example, you can include 20% of premium users and then record 10% of each included user’s sessions.
Recording rules select who and what to record. They do not change the flag variant that a user receives.

​
Environments

All rule types can apply to selected environments. Environment selection uses the environments associated with the client secret. It does not use a custom context.environment value unless you also target that value in a condition.

​
Manage Rule State and Order

You can create a rule as a draft or create and activate it immediately. You can also:
  • Enable or disable a rule
  • Edit or delete a rule
  • Drag rules to change their evaluation order
Review the complete ordered list after every change. A broader rule near the top can select sessions before a more specific rule.

​
Manual SDK Mode

Manual mode controls when the SDK tries to start recording. Recording rules, sampling, and account capacity still apply. See Troubleshoot recordings for lifecycle details.