> ## Documentation Index
> Fetch the complete documentation index at: https://confidence.spotify.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Get notified outside of Confidence when something happens.

Confidence notifies about activities in one of the following three categories:

* **High:** Activities that someone needs, or might need, to take an immediate action on. For example experiment health checks failing.
* **Medium:** Activities that affect the end user experience, and activities that are important for the resource owner to be aware of. For example, experiment start/stop, rollout reach increased, new flag variants added, etc.
* **Low:** All other activities.

## Notification Types

Confidence sends notifications in three ways:

* **Surface notifications**: For all activities in a surface. Configure these in the [surface settings](/docs/capabilities/surfaces/surface-settings#notifications).
* **Personal notifications**: Direct notifications sent to individual users based on their involvement with resources.
* **Activity feeds**: For specific types of resources like flags, A/B tests, or rollouts. See [activity feeds](/docs/platform/notifications/activity-feeds).

## Slack Integration

Slack notifications use your organization's workspace connection.
They deliver updates automatically. To ask the agent questions, see [Use Confidence in Slack](/docs/guides/use-confidence-in-slack).

<span id="integrate-your-slack-account-with-confidence" />

## Connect Your Slack Workspace

Follow [Connect Your Slack Workspace](/docs/platform/notifications/integrate-slack), then [Add Confidence to a Slack Channel](/docs/platform/notifications/add-confidence-to-slack-channel) for each channel that should receive updates.
Configure delivery through an [activity feed](/docs/platform/notifications/create-activity-feed) or [surface notifications](/docs/capabilities/surfaces/configure-surface-notifications).

<span id="connect-your-personal-slack-account" />

## Personal Slack Notifications

Follow [Personal Slack Notifications](/docs/platform/notifications/connect-personal-slack) to receive direct notifications about mentions, replies, and review requests.
This setting is separate from asking the agent questions in a direct message.

<Note>
  Connect your organization's Slack workspace before setting up personal Slack notifications.
</Note>

## Webhook Integration

Webhooks allow you to receive activity notifications at your own HTTPS endpoint, enabling integration with external systems, monitoring tools, or custom notification workflows.

To configure a webhook:

* Provide an HTTPS URL (IP addresses are not allowed)
* Set a secret for HMAC-SHA256 signature verification
* Implement signature verification in your endpoint to ensure authenticity

See the [webhook configuration guide](/docs/platform/notifications/webhook-configuration) for detailed setup instructions, security best practices, and code examples in multiple languages.

## Related Resources

<CardGroup cols={2}>
  <Card title="Connect Your Slack Workspace" href="/docs/platform/notifications/integrate-slack">
    Set up the workspace connection and its permissions.
  </Card>

  <Card title="Troubleshoot Slack" href="/docs/troubleshooting/slack">
    Resolve connection and notification delivery problems.
  </Card>

  <Card title="Activity Feeds" href="/docs/platform/notifications/activity-feeds">
    Follow resource activities
  </Card>

  <Card title="Webhook Configuration" href="/docs/platform/notifications/webhook-configuration">
    Configure webhooks for activity notifications
  </Card>

  <Card title="Surface Settings" href="/docs/capabilities/surfaces/surface-settings">
    Configure surface notifications
  </Card>

  <Card title="Personal Slack Notifications" href="/docs/platform/notifications/connect-personal-slack">
    Set up personal Slack notifications
  </Card>

  <Card title="Comments" href="/docs/capabilities/experiments/comments">
    Collaborate with team comments
  </Card>
</CardGroup>