Skip to main content
Webhooks allow you to receive real-time notifications about activities in Confidence by sending HTTP POST requests to your specified endpoint. You can configure webhooks as notification channels for activity feeds, enabling integration with external systems, monitoring tools, or custom notification workflows.

​
Configure a Webhook

​
Create an Activity Feed with Webhook

1

Navigate to Settings > Activity Feeds

2

Click Create to create a new activity feed

3

Enter a name for your feed

4

Select which resource types to follow

Choose from Flags, A/B Tests, or Rollouts
5

Toggle the Webhook switch

6

Enter the Webhook URI

For example: https://example.com/webhooks/confidence
7

Enter a Webhook Secret for signature verification

See the Security section for details on signature verification
8

Select the minimum Priority level for notifications

9

Click Create

​
Edit a Feed

1

Navigate to Settings > Activity Feeds

2

Click the Edit button on the feed you want to modify

3

Toggle the Webhook switch to enable webhook notifications

4

Configure the webhook URI and secret

5

Click Save

When editing an existing webhook, you must re-enter the secret. The secret is write-only and never returned from the server for security reasons.

​
Webhook Payload

Confidence sends activity notifications as JSON in the ListActivitiesResponse format. Each webhook request contains an array of activities.

​
Example Payload

{
  "activities": [
    {
      "name": "activityTypes/experiment-started/activities/abc123",
      "primaryResource": "workflows/abtest/instances/my-experiment",
      "relatedResources": ["surfaces/global"],
      "priority": "MEDIUM",
      "actor": "identities/user@example.com",
      "title": "Experiment started",
      "body": "The A/B test 'Homepage Button Test' has been started.",
      "activityTime": "2024-02-26T10:30:00Z",
      "createTime": "2024-02-26T10:30:00Z",
      "updateTime": "2024-02-26T10:30:00Z",
      "creator": "identities/user@example.com",
      "updater": "identities/user@example.com"
    }
  ]
}

​
Activity Fields

  • name: Unique identifier for the activity
  • primaryResource: The main resource this activity relates to
  • relatedResources: Other resources involved in the activity
  • priority: Activity priority level (LOW, MEDIUM, HIGH)
  • actor: The identity that performed the activity
  • title: Human-readable activity title
  • body: Detailed description in Markdown format
  • activityTime: When the activity occurred
  • createTime: When Confidence created the activity
  • updateTime: When the activity was last updated
  • creator: Identity that created the activity record
  • updater: Identity that last updated the activity record
The title and body fields are designed for human-readable display and may change without notice. Do not parse or depend on these fields for automation logic. Instead, use the primaryResource field to fetch the authoritative resource data via the corresponding API endpoint.

​
Security

Webhooks use HMAC-SHA256 signatures to ensure authenticity and integrity of messages. Every webhook request includes three custom headers for verification.

​
Request Headers

HeaderDescription
Confidence-Webhook-SignatureHMAC-SHA256 signature of the payload
Confidence-Webhook-Id-SignatureWebhook configuration ID
Confidence-Webhook-TimestampUnix timestamp (seconds) when Confidence sent the request

​
Signature Generation

Confidence computes the signature as: 
HMAC-SHA256(secret, "{timestamp}.{payload}")
Where:
  • secret: The webhook secret you provided during configuration
  • timestamp: The value from the Confidence-Webhook-Timestamp header
  • payload: The raw JSON request body

​
Verify Signatures

To verify a webhook request is authentic:
1

Extract headers from the incoming request

  • Confidence-Webhook-Signature
  • Confidence-Webhook-Timestamp
2

Validate timestamp to prevent replay attacks

  • Check that the timestamp is recent (within ±5 minutes of current time)
  • Reject requests with timestamps too far in the past or future
3

Compute expected signature

  • Concatenate timestamp and payload: "{timestamp}.{payload}"
  • Compute HMAC-SHA256 using your webhook secret
  • Convert result to hexadecimal string
4

Compare signatures

  • Use constant-time comparison to prevent timing attacks
  • If signatures match, the request is authentic

​
Example Verification

const crypto = require('crypto');

function verifyWebhook(request, secret) {
  const signature = request.headers['confidence-webhook-signature'];
  const timestamp = request.headers['confidence-webhook-timestamp'];
  const payload = request.body; // Raw JSON string

  // Validate timestamp (within 5 minutes)
  const now = Math.floor(Date.now() / 1000);
  const requestTime = parseInt(timestamp);
  if (Math.abs(now - requestTime) > 300) {
    throw new Error('Timestamp too old or too far in the future');
  }

  // Compute expected signature
  const signedPayload = `${timestamp}.${payload}`;
  const expectedSignature = crypto
    .createHmac('sha256', secret)
    .update(signedPayload)
    .digest('hex');

  // Compare signatures (constant-time)
  if (!crypto.timingSafeEqual(
    Buffer.from(signature),
    Buffer.from(expectedSignature)
  )) {
    throw new Error('Invalid signature');
  }

  return true;
}

​
Best Practices

  • Generate strong secrets: Use cryptographically random strings (at least 32 characters)
  • Rotate secrets regularly: Update webhook secrets periodically
  • Store securely: Never commit secrets to version control or expose in logs
  • Use environment variables: Store secrets in environment variables or secret management systems

​
Troubleshoot Common Issues

  • Verify the webhook is enabled (toggle switched on)
  • Check that the priority filter allows the activity level
  • Ensure your endpoint is publicly accessible via HTTPS
  • Verify your endpoint returns HTTP 200 status

Activity Feeds

Configure activity feeds for different resources

Notifications Introduction

Overview of notification types and priorities

Surface Settings

Configure surface-level notifications

API Reference

Explore the Confidence API