To manage domains, you need the Admin role.
Add a domain
1
Go to Domains
Go to Confidence. On the bottom of the left sidebar, select Admin > Domains.
2
Add a domain
Click Add domain and enter your organization’s domain (for example,
acme.com). Confidence suggests domains based on the email addresses already associated with your workspace.Free email domains like gmail.com or outlook.com cannot be registered.Verify Ownership With a DNS TXT Record
After adding a domain, you need to verify that your organization owns it by adding a TXT record to your DNS configuration.1
Open the DNS record dialog
Click Verify on the domain row. A dialog shows the TXT record you need to add:
- Host: Your domain (for example,
acme.com) - Value: A verification string in the format
confidence-domain-verification=<token>
2
Add the TXT record to your DNS
Log in to your DNS provider (for example, Cloudflare, GoDaddy, or Route 53) and add a new TXT record with the host and value from the previous step.DNS changes can take anywhere from a few minutes to 48 hours to propagate, depending on your provider.
3
Verify the domain
Back in Confidence, click Verify. Confidence checks your DNS for the TXT record and marks the domain as verified.If verification fails, double-check that the TXT record is published correctly. You can use a tool like Google Admin Toolbox Dig to confirm that the record is visible in public DNS.
Remove a domain
To remove a domain, open the actions on the domain row and select Remove. Removing a verified domain also removes the ownership association with your workspace.Related Resources
Domains reference
Understand what verified domains are and how they work
Users reference
Manage user access to your workspace
IAM introduction
Overview of identity and access management